UX Designer

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

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Department Overview

Our cross-functional Device and Customer Experience team consists of Industrial Design, UI/UX Design, User Research, and Human Factors practitioners who design for diverse and challenging markets. Each of these core capabilities contributes within a user-centered design process to leverage our advanced wireless communications, cloud & mobile applications, video, analytics, and artificial intelligence (AI) technologies to envision a new generation of life-changing – and life-saving – products, applications and services. We are user-focused and outcome-driven, identifying problems and creating solutions based on research and engagement with our customers.

Job Description

This UX Designer offers you the opportunity to work with a small, highly collaborative team leveraging human-centered design principles and user-research methodologies to create and maintain innovative design solutions.

As a UX Designer on the Customer Experience Design team you will….

• Work in a close-knit team envisioning the future, designing end to end solutions for our enterprise customers across diverse industries, including Hospitality, Retail, School, Manufacturing and Utility.
• Use design thinking to understand people's needs, looking holistically at customer interactions, and constantly iterate user journey forward.
• Collaborate closely with product owners/managers/researchers to find opportunities for new products/features and validate assumptions through user testing and research.
• Be an integral part of a growing team that is involved in strategic and innovative projects that will lead the company's vision.

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What we are looking for:

• Passion for research-fueled rapid ideation.
• Hungry for Innovation and eager to challenge the status quo.
• Comfort with embracing ambiguity and challenging problems.
• Creative confidence, curious mind and an enthusiastic work ethic.
• Self-starter and a strong desire for team collaboration.
• Ability to tell a compelling story visually and verbally with a clear point of view
• Proven experience and knowledge on facilitation of the overall design process, using a variety of methodologies like: User Journey Mapping, User Story Mapping, Wireframing, Prototyping, User Testing, etc.
• Experience with industry standard design and research tools (Adobe CC, Figma, User testing etc…)

Basic Requirements

• Bachelor's Degree with 0+ years of professional experience

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