UI/UX Product Designer

The UI/UX Product Designer will own the end-to-end design function for our SaaS platform, from discovery through delivery, ensuring consistent, intuitive, and high-quality user experiences and usability across complex web and mobile applications. This role requires a self-directed designer capable of translating written requirements and business objectives into iterative wireframes, mockups, and production-ready design systems. 

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Key Responsibilities: 

Ownership & Process  

• Own the creation and maintenance of the product’s visual and interaction design standards across all applications. 

• Independently translate written requirements, use cases, and problem statements into user flows, low-fidelity wireframes, and high-fidelity mockups. 

• Develop, maintain, and evolve style guides, component libraries, and design systems to ensure consistent colors, typography, icons, and layout patterns. 

• Produce iterative design options and prototypes to validate concepts with Product, Engineering, and end users. 

• Establish a repeatable, consistent design iteration process that delivers frequent refinements based on feedback and user insights. 

User Experience & Research 

• Conduct user interviews, workflow observations, and usability testing to understand real-world processes and pain points. 

• Evaluate current workflows and UI to identify inconsistencies, inefficiencies, or friction that slow user productivity. 

• Analyze business requirements and translate them into user-centric design recommendations. 

• Translate research findings into actionable design improvements, workflow refinements, and UI recommendations. 

Cross-Functional Collaboration 

• Work closely with Product Management to refine requirements and ensure designs align with business goals and industry needs. 

• Partner with Engineering early and often to ensure designs are implementable and to support development with clear specifications and assets. 

• Participate in product planning sessions, requirement reviews, and design discussions, proactively asking questions to clarify goals and reduce ambiguity. 

Product Delivery & Support 

• Produce, update, and maintain design documentation for Engineering and stakeholders. 

• Assist with product branding initiatives and ensure visual identity consistency across features and releases. 

• Support the product release cycle by contributing to release notes, helping coordinate user communications, and gathering feedback on new features. 

• Monitor designs after release, gather usage insights, and recommend enhancements to continuously improve usability and product quality. 

Required Qualifications: 

• High School Diploma or equivalent required; additional design-related education is a plus. 

• 1-5 years of experience as a UI/UX designer, product designer, or similar role, ideally within SaaS or complex workflow software.  

• Portfolio demonstrating user flows, wireframes, high-fidelity mockups, and examples of an end-to-end design process. 

• Demonstrated ability to work independently, manage workload, and drive design projects from concept to delivery with minimal oversight. 

• Proven ability to generate designs directly from written requirements and convert abstract ideas into concrete design artifacts. 

• Strong understanding of modern design principles, interaction patterns, and usability best practices. 

• Experience with design tools and frameworks such as Figma, Storybook, Tailwind, or design system libraries like Untitled UI. 

• Strong attention to detail, consistency, and accuracy. 

• Effective verbal and written communication skills, with the ability to articulate design decisions. 

• Ability to build strong working relationships with peers, leadership, and customers. 

• Experience designing for B2B or workflow-heavy applications is highly valued. 

• Willingness to travel occasionally (every 2-3 months) for user research and collaboration. 

• Familiarity with React or similar JavaScript frameworks is a plus. 

• Experience with marketing or product branding is beneficial. 

Preferred Qualifications: 

• Vocational school coursework or other formal design training. 

• Experience designing for field-service, construction, or other operational workflows. 

Work Environment: 

• Standard business hours with flexibility required during peak periods. 

Physical Requirements: 

• Prolonged periods of sitting at a desk and working on a computer. 

• Manual dexterity required to operate a computer keyboard, calculator, and other office equipment 

• Occasional lifting and carrying of files, documents, or office supplies weighing up to 15 pounds.

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