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Product Designer

Two
Full-time
·
Hybrid
London
·
UK 🇬🇧
February 5, 2024

Two is bringing the very best of B2C e-commerce to B2B. We’re passionate about building solutions that enable B2B Merchants to sell more, faster, and more efficiently. Growing 30% month-on-month, our goal is to become the world’s largest B2B payment solution by 2027. We’re backed by the very best VCs in the world — raised over €30m from Sequoia, Shine, Local Globe, Antler, Posten and influential angel investors in Fintech.

Two is built by a passionate and energetic team with second-time founders with successful exits. We are a small, but mighty team leading Two into new countries. We have a global mindset, but deeply understand local nuance. We are entrepreneurs at heart, problem-solving to launch new countries end to end. We are team players that execute diligently from ideation to reality. We believe in diversity in opinions and ideas and expect all employees to think like an owner.

At Two, we aspire far beyond functional design. Our products reflect our strong customer empathy and commitment to solving real problems. We believe that design can be a key driver to help Two continue stepping out from the crowd of our competition.

As a team, we don’t want to just be “the Figma guys”. Of course, prototyping and mocking up designs are important, but we think design is much more than what you see on the screen. Our design inputs (customer understanding) are just as important as our design outputs.

We want to become the case study for innovative product design in the payment industry.

There’s a lot you can expect from a product design role at Two. We encourage proactive attitudes and taking charge, so there’s scope to mould this role into your own.

Your day to day:

  • Spending time with customers and customer facing teams to build customer empathy.
  • Joining calls with prospective or existing customers.
  • Identifying why customers abandoned their checkout.
  • Aligning with customer support teams to understand current customer problems.
  • Developing wireframes, prototypes, and high-fidelity designs for both web and mobile applications, ensuring a consistent and visually appealing user experience.
  • Turning the complexities of B2B payments into intuitive UIs for our customers.
  • Contributing to our component library and working with our front-end developer team to implement a design-system for our future.
  • Working with product managers and developers to break designs down into deliverable iterations, and learn from deliveries.
  • Fostering a culture of design thinking across wider teams at Two, by helping others understand why their decisions may impact the customer’s experience.
  • Engaging with the product team and customer support teams to validate design decisions.
  • Conducting “developer kick offs” to align with developers about expected UI behaviour.
  • Supporting the QA of key deliveries pre-release.
  • Staying ahead of industry trends, emerging technologies, and design best practices to ensure the continuous evolution of your design approach.
  • Presenting design concepts and rationales to stakeholders, actively seeking feedback and approvals to drive design excellence.

About you:

  • Passionate.
  • Able to simplify the complex.
  • Full-stack designer.
  • Customer-centric focus.
  • Proactive approach.
  • Natural curiosity.
  • Team player.

Requirements:

  • Proven Product Design Experience: Showcase a strong portfolio with design skills and completed projects.
  • Design Tools Proficiency: Proficient in design and prototyping tools such as Figma, Sketch, or Adobe XD.
  • Design thinking Principles: Demonstrate a solid understanding of design thinking.
  • Communication Skills: Exhibit excellent communication skills, articulating design decisions effectively to stakeholders.

Benefits:

  • 25 days paid time off per year + public holidays 🌴
  • £500 annual allowance — to spend on anything that will contribute to your mental or physical health 🤸
  • £500 support for a cell phone every 24 months (from your 6th month anniversary) 📱
  • £500 annual allowance for learning and training 📚
  • Equity – get options at Two as part of your offer, and have a real stake in the company’s success 📈
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