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Product Designer, Food Rescue Hero

412 Food Rescue
Full-time
ยท
Hybrid
Pittsburgh
ยท
US ๐Ÿ‡บ๐Ÿ‡ธ
May 20, 2024

The Product Designer is key in translating the wants and needs of Food Rescue Hero partners and volunteers into product design features. They are responsible for driving end-user discovery, outlining optimal UX workflows, contributing to product specifications, creating digital or print drawings, and articulating the story of how a fully-functional feature will manifest for users. The Product Designer has an eye for color and shape and is able to convert user requirements into practical product features.

The strategic goals of this position are to:

  • Use internal and external feedback, technical constraints, support implications, and design best practices to create and evolve product features to optimize functionality and the user experience
  • Drive a best-in-class platform UX through a knack for human-centric design.

Metrics for success include:

  • Customer satisfaction on user experience expectations
  • Developing a backlog of groomed features ahead of when Engineering begins a sprint
  • Collaborate and self-starting, turning ideas and open-ended questions into a viable solution
  • Positive and sustained engagement with our customers

Essential Functions:

  • Learn about and advocate for the people who use our platform.
  • Use ethical and inclusive design methods; center impacted people in the work
  • Design elegant human-centered experiences for web and mobile applications
  • Create concepts for new features
  • Assess productโ€™s existing user experience and propose improvements
  • Collaborate with Product to understand opportunities and align on strategy
  • Translate quantitative data and qualitative insights into hypotheses that inform design approach
  • Explore visual design treatments
  • Create prototypes to illustrate workflows and explore different scenarios
  • Work closely with Engineering to consider technical constraints and support implementation
  • Presents work to stakeholders, explain design decisions, and implement feedback
  • Maintain documentation: design system, styleguide, etc.
  • Communicates clearly and effectively in all oral and written communications
  • Perform other job-related duties as assigned

Skills, Knowledge & Abilities:

  • Curious: eager to learn, unafraid of complexity, asking smart questions
  • Background designing for mobile applications and SaaS products
  • Empathetic with strong customer service skills
  • Excellent visual & verbal communicators
  • Skilled at refining ideas through feedback cycles, design iteration, and testing
  • Holistic systems thinker with an understanding of accessibility
  • Keen attention to detail (especially typography and language)
  • Organized: work independently, excellent time management habits

Qualifications and Experience - Required

  • 1-3 years experience in a product design role
  • An outstanding portfolio of design work
  • Proficiency with modern design tools: Figma, Zeplin, etc.

Qualifications and Experience - Preferred

  • UX research experience
  • Motion design skills
  • Familiarity with development lifecycle tools (i.e., Jira)
  • Front-end development skills (HTML, CSS, JS)
  • Experience with participatory design methodologies

Physical Demands:

  • Must be able to lift up to 25 lbs repetitively (to support food recovery)

Work Location

  • The position is classified as hybrid with physical work location to encompass all of the following as directed by the supervisor: in-office, field and/or community, and work from home

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412 Food Rescue

Food Rescue is a food production company.