Product Designer

We’re Checkout.com – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.

Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.

With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job; it’s a career-defining opportunity to build the future of fintech.

Job Description

Summary

Product designers at Checkout.com craft world-class financial products and payment experiences that are intuitive, empowering, and grounded in user needs. You’ll be an integral part of the product development process, shaping ideas, designing end-to-end flows, and collaborating with cross-functional teams to deliver elegant solutions that drive impact for our merchants.

At Checkout.com, you’ll design tools that power critical payment operations for businesses of all sizes, from fast-scaling startups to global enterprises. Our users rely on us to move money, manage risk, and optimise performance. As a design team, we aim to set a new standard for enterprise UX by combining deep customer insight with exceptional craft.

You’ll report to the Product Design Director working across three of our product pillars: Payment Performance, Emerging Products, and Financial Experiences.

The Payment Performance pillar focuses on increasing acceptance rates for our merchants. Grouped together in this pillar are the main levers across the payment lifecycle that can impact this metric including how we manage our fraud and performance optimizations.

Emerging products focuses on “new bet” products that complement our core enterprise offering and are still on the path to establishing product-market fit.

The Financial Experiences pillar is developing a more fully fledged financial platform, focused on building solutions for merchants to manage funds on the Checkout platform. The mission is to provide our users modern tools to store, move, borrow, and grow funds.

You will be working closely with peers across Product, Engineering and Research. As part of a fast-moving team, we’re looking for a self-driven individual who can take ownership of scoped product areas and deliver high-quality design work with clarity and focus. You'll help us raise the bar for design craft while contributing to a thoughtful and inclusive team culture.

The team

We are more than 30 people across Product Design, UX Research, Content Design, and Design Operations.

We operate in a hybrid working model, with three days in the office per week.

Roles and responsibilities

• Works independently across project phases, consistently delivering user-centred solutions with reliability and focus.
• Drive product design through the full lifecycle, from understanding customer needs, defining problems, exploring solutions, to delivering high-quality visual and interaction designs
• Collaborate with cross-functional peers to build a shared understanding of goals, context, and product vision
• Contribute to the development of the team’s design direction and elevate the overall design quality within your product space
• Communicate the end-to-end user experience clearly with cross-functional teams and advocate for design decisions using data and customer knowledge
• Leverage appropriate tools and prototyping methods to explore and validate ideas effectively
• Deliver production-ready design specs and documentation that align with system patterns and product constraints
• Manage project scope, timelines, and delivery expectations by breaking work down into tasks, revisiting priorities and trade-offs when necessary
• Actively participate in design critiques, retrospectives, and feedback sessions to improve your own work and support your peers
• Maintain clear and inclusive documentation so others can understand and build upon your work
• Build strong working relationships across disciplines and help align your team around shared goals and priorities
• Support and contribute to the team’s inclusive and collaborative culture by role modelling Checkout.com’s values

Desired background and competencies

• Experience designing end-to-end flows and shipping features in a collaborative, agile environment
• Solid proficiency across core areas of product design: interaction design, visual design, and product thinking
• Ability to solve design challenges with user needs and business constraints in mind
• Comfortable presenting and explaining design rationale to peers and cross-functional partners
• Demonstrates good judgement in choosing appropriate fidelity and tools to explore and communicate ideas
• Self-motivated, able to manage time and expectations across multiple initiatives
• Strong communication skills and openness to feedback
• Contributes to inclusive design practices and champions a fair, supportive workplace
• Seeks out opportunities to grow and actively reflects on areas for improvement
• Maintains curiosity and a growth mindset, welcomes being challenged and embraces new perspectives

Bring all of you to work

We create the conditions for high performers to thrive – through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity – and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

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