We are seeking a talented Junior User Experience Designer to contribute to the continual improvement of all interfaces and create a richer user experience, increasing engagement.
Are you a multi-tasker with well-developed communication and like to work alongside our Senior User Experience Designers? Would you like to work in Agile teams to deliver iterative designs that provide immediate value to the customer?
If you have answered yes to both questions, then we want to hear from you.
Reporting to our User Experience Manager and under the guidance of our UX Team you will be responsible for:
- Interpreting insights from analytics and customer feedback to identify improvements to digital interfaces to enhance customer experience
- Monitor customer experience metrics to provide strategies to improve user experiences.
- Responsible for implementing and monitoring cross platform design consistency in line with TAB branding, including responsibility for the maintenance of the digital design guidelines.
- Work closely with the UX team and seek guidance (as appropriate) to:
- Contribute to the development and implementation of wagering activities by providing advice relating to design that enhances the user experience.
- Assist with research and user testing activities throughout the lifecycle of digital projects including experimentation and measurement.
- Contribute to the development of user personas to inform the research and planning process
- Assist in the development and validation of UX technologies.
- Apply human-centred design thinking methodology to probe, assess and evaluate behaviours of targeted groups of people and translate that knowledge into meaningful information and system designs.
- Design new digital application content and detail new functionality with regards to UX.
- Keep abreast of contemporary UX design trends and provide recommendations regarding processes and technology.
- Produce interactive wireframes for new products and features, or system enhancements.
- Produce and maintain high fidelity designs in Figma.
- Ensure that designs are produced in a manner which maintains consistency across all platforms.
- Liaise with project teams to communicate design requirements for projects and work closely with the interface developer to ensure customer feedback informs the development process.
- Work collaboratively in Agile teams to deliver iterative designs that provide value to the customer as soon as possible
About You
To be successful in this position you will need to possess:
- Relevant tertiary qualification, or equivalent relevant experience
- Experience in website design utilising UX knowledge.
- Experience using software systems such as Figma or similar.
- Knowledge of digital technologies and web standards, accessibility, and usability.
- Experience in creating and optimising web-based graphics.
- Ability to approach work in an innovative and creative manner.
- Ability to communicate and document ideas through mock-ups and storyboards, prototypes, producing iterative design.
- Experience in the design of high-transaction, websites, within a commercial environment (desirable).
- Sound written communication skills, including the ability to write clear and concise business documents (desirable).
- Well-developed verbal communication and interpersonal skills, with a strong customer-focused approach (desirable).
Additional benefits
- Personal learning and development budget
- Hybrid and flexible work arrangements
- 17.5% loading on Annual Leave
- Enjoy discounts on optical and Private Health Insurance
- The opportunity to participate in a variety of regular employee experience events and wellness initiatives.
- Generous maternity/paternity leave entitlements
- Onsite Parking
At Racing and Wagering WA, we recognise that we are strengthened by diversity of gender, thought, experience, and ethnicity. We are committed to providing a safe work environment and making reasonable adjustments in which everyone is included and treated fairly.
We are an Equal Opportunity Employer and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.
We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.
Applications close Thursday 18th September 2025
