🚀 About the Role
Quantum Metric is looking for a Content Design Intern to help shape the voice, tone, and conversational experience of Felix, our AI-powered analytics agent. In this role, you’ll work at the intersection of product, UX, and language—crafting content that helps enterprise customers understand complex data with clarity, confidence, and trust.
This internship is a hands-on opportunity to learn how content design supports enterprise SaaS products, especially in analytics and AI-driven experiences. You’ll collaborate closely with designers, product managers, and engineers to ensure Felix communicates with the thoughtfulness, precision, and credibility our customers expect from Quantum Metric.
This is a 12-week, part-time internship (up to 25 hours per week) designed to deliver meaningful business impact while helping you grow your content design skills.
🔧 RESPONSIBILITIES
* What You’ll Do
* Help define and evolve the voice and tone guidelines for Felix AI, ensuring it reflects a trusted, enterprise-grade analytics experience
* Write and refine conversational UI content, including prompts, responses, explanations, and error states
* Translate complex analytics concepts into clear, human-centered language that supports user decision-making
* Partner with product designers and PMs to align Felix’s language with user needs, workflows, and mental models
* Participate in reviews, critiques, and iteration cycles to continuously improve content quality
* Document content patterns and best practices to support consistency and scalability across Felix experiences
* What You’ll Learn
* How content design functions within a modern SaaS product organization
* How language choices influence trust, comprehension, and usability in AI-driven tools
* How to collaborate cross-functionally in an agile product development environment
* How enterprise analytics users think, ask questions, and make decisions
đź’ˇ REQUIREMENTS
* Currently pursuing or recently completed a degree in UX, Content Design, Technical Writing, HCI, Journalism, English, or a related field
* Strong writing and editing skills, with a demonstrated interest in UX or product content
* Ability to explain complex ideas clearly and thoughtfully
* Curiosity about analytics, AI, or enterprise software (no prior domain expertise required)
* Comfort receiving feedback and iterating on your work
* A portfolio or writing samples that demonstrate clarity, structure, and user-centered thinking (academic or personal projects welcome)
* Interest in or playing with prompt engineering strongly preferred
🏆 Intern Perks and Compensation
This will be the best group that you ever work with! We support one another through obstacles and succeed as a team. Your hard work will be well rewarded. Most importantly, you'll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career.
12 week program with 25hrs / week
Weekly meetings with Internship Mentor
Flexible work environments
MacBook and awesome swag delivered to your door
Compensation: $20-25/hr, based on experience
